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The secret of great customer service: Every customer counts
By Charles Pittaway, Managing Director of Softline Netcash Charles Pittaway There’s a story about the owner of a fancy private art gallery in London, who was once asked why he went to the trouble of...
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BI and the Relevance of Mobile Data Consumption
Most BI thought leadership articles these days include a fairly significant section on mobile data consumption, and how trends are heading in this direction. The predictions from analysts suggest that...
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HR Needs to Speak the Language of Business
By Anja Hartman, HR Director for Softline VIP, part of the Sage Group Plc. Anja Hartman-Weitz People are at the top of the agenda in many a company with the war for talent intensifying in many business...
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Walk Before You Run – Choosing the Right ERP System
By Christophe Letellier, CEO of Sage ERP X3 Christophe Letellier Choosing an ERP system is one of the most strategic decisions for mid-market companies and their CEOs face a significant dilemma. Should...
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Automated service isn’t service at all
By Steven Cohen, managing director, Sage Pastel Accounting Steven Cohen To succeed in business, exceptional service is essential. Everyone says they do it but I question its true impact, particularly...
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Working Women in a corporate environment – Karen Schmikl at Sage VIP
Karen Schmikl Karen is the Business Manager for Sage VIP’s online business. She is responsible for not only designing the software but also needs to manage its marketing, sales and support functions....
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Working Women in a corporate environment – Anja Hartman at Sage VIP
Anja is the HR Director of Sage VIP and she is responsible for the Human Capital within the company with a specific focus on maintaining Sage VIP’s status as an employer of choice. “I love the feeling...
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Working Women in a corporate environment – Sandra Swanepoel at Sage VIP
Sandra is the Sales Director at Sage VIP and she is strategically involved in the management of the business as a whole. She is responsible for business development of new markets by growing Sage...
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Working Women in a Corporate Environment- Jenny Venter at Sage VIP
Jenny is an Organisational Development Specialist at Sage VIP, who helps clients overcome any human capital challenges.In 2010, her passion for starting new things gave her an opportunity to start...
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Working Women in a Corporate Environment- Annelie Visser at Sage VIP
Annelie is the National Sales Manager for Sage VIP. She is responsible for growing the organisation’s market share in all segments, from small start-up businesses to large and corporate enterprises....
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